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Delivery & Returns Policies

Delivery & Returns Policies

UK Delivery

Orders are sent First class post in the UK. This costs £4.50 inc. vat. Orders sent First class usually arrive next working day (Monday - Saturday) but this is not guaranteed and the parcel cannot be tracked.

There is no charge for first class post in the UK if the order is over £40 inc. vat.

If it is important that your order arrives next working day (Monday - Friday) please use Royal Mail Special Delivery.
Special Delivery items can also be tracked online at www.royalmail.com

Royal Mail Special delivery in the UK before 1pm costs £10.00.

Europe Delivery

Orders are sent by tracked recorded delivery.

Tracked Parcels will need a signature on delivery.

The cost is £12.50

Worldwide Delivery

Orders are sent by International Recorded which costs £15.00

Parcels can be tracked and need a signature on delivery.

Returns

In case of wrong delivery or damaged goods we grant a right of return within two weeks of delivery. All products with a clear error will be replaced at no extra cost to the customer. Goods can be returned to our workshop

ASAP Stamps Ltd, Impression House, Oak Street, Sheffield, S8 9UB.

Custom made Goods without any error / damage will not be taken back unless we agree to do so. In that case a minimum charge of 25% of the total order value will be charged to the ordering party.

Compensation for any sort of damage is limited to 50% of total purchase value.

Goods that are not custom made eg ink pads, may be returned within two weeks of delivery for a full refund. Returned Items must be in a saleable condition. We reserve the right not to refund for items that have been used or if the sealed packaging has been removed. Please phone or email for more details.